Privacy Policy

Privacy Policy – Louvéra Melbourne

Louvéra Melbourne values the privacy of its customers and is committed to protecting all personal data shared with us. This policy explains how we collect, use and safeguard personal information. By using our website or services, you agree to the practices described below.

Collection of Personal Information

To provide a seamless shopping experience, Louvéra Melbourne may collect the following data:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • Order and browsing activity on our website

Use of Personal Information

We use the information collected for the following purposes:

  • Processing and delivering orders

  • Managing payments and preventing fraud

  • Communicating about orders, products and services

  • Improving our customer experience and responding to inquiries

  • Providing updates on promotions or new collections (with your consent)

Sharing of Personal Data

Louvéra Melbourne does not sell or rent customer data. Your information may only be shared:

  • With trusted service providers for payments, logistics and fulfilment

  • When required by law or to comply with legal obligations

  • To protect the rights, property or safety of Louvéra Melbourne, its customers or the public

Data Security

We apply technical and organisational measures to protect your data against unauthorised access, alteration or disclosure. These include:

  • Encrypted payment transactions

  • Restricted access to personal data by authorised staff only

  • Secure digital storage environments

Data Retention

Personal data is stored only as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

Under applicable privacy laws, you have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw your consent for marketing communications at any time

Requests can be submitted by contacting us at info@louvera-melbourne.com.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyse traffic and support marketing. You can modify your browser settings to disable cookies, but this may limit certain features.

Updates to This Policy

This policy may be updated periodically. Any changes will be published on this page with an updated revision date.

Contact

For privacy-related questions or requests, please contact us at:
info@louvera-melbourne.com. This website is operated under the management of Parkstad eComm, a registered company in the Netherlands (KvK 96706058 – VAT NL005226527B25).